Complete Communicator: Artificial Intelligence vs. Genuine Wisdom: Why Lawyers Remain Necessary and Continue to Add Value

AI looms over every conversation these days, equal parts promise and threat. While there is much talk about how chatbots and generative AI will start writing briefs and crafting arguments, […]
Avoid Assumptions to Build Genuine Connections

Key aspects of communication often go unnoticed: avoiding assumptions and asking quality questions. These skills can help you create stronger relationships in both personal and professional spheres. Important celebrations such […]
Complete Communicator: Help Your New Associates Launch Their Careers with Confidence

Law firms are organic entities. They grow, they evolve, they expand their capabilities, and they incorporate and absorb new people. All firms experience growing pains when someone new joins the […]
Complete Communicator: Strategies to Prepare for Your Partnership Interview

Every firm operates on its own annual timetable regarding when and how they promote attorneys into the partner ranks. All, however, have a “partner candidate process” that involves candidates sitting […]
The Complete Communicator: Broaching ‘Business’ with a Personal Contact

In the Apple TV+ series Severance, the characters’ memories are surgically divided between their work and personal lives. In case that sounds attractive to you, please note that Severance is classified as a […]
Complete Communicator: The Right Answer to: “So, what do you do?”

While many professionals believe the art of communication is to know what to say, the true essence of effective communicating is to know how to be heard. That means putting […]
Complete Communicator: The Art of the Client-Focused Conversation

When communicating in a professional setting, a person can only talk about one of three things. They can talk about themselves, about their content, or about their audience. Those are […]
Complete Communication: How to Manage Key Stakeholders

On a good day, running a law firm is a juggling act. On a rough day, it’s a goat rodeo, with tons of activity, tremendous energy, and just a bit […]
Communications: Tips on Giving Feedback to Associates

As the year draws to a close, associates will be receiving their annual performance reviews. How they receive that information will depend in large part on whether the review takes […]