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Presenting Effectively in a Virtual World

03-01-2021

04/30/2024

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Improve Your Critical Thinking By Avoiding Assumptions

In an article earlier this month, I shared three questions we can ask ourselves in the moment to avoid allowing

04/18/2024

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Replacing “No” with “Whoa.”: Three Questions to Help Us Avoid Making Assumptions

Being human, we are prone to two behaviors that impact our ability to both think critically and communicate effectively. First,

12/14/2022

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Communications: Tips on Giving Feedback to Associates

As the year draws to a close, associates will be receiving their annual performance reviews. How they receive that information

04/04/2018

Everyone Argues. Here’s How Persuasive People Do It Differently.

Unless you have Dalai Lama levels of patience and tolerance or hate confrontation, you probably engage in arguments on a

12/08/2020

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Defusing Heated or Emotional Negotiations

The ability to skillfully navigate difficult conversations is important for any negotiator. You’ve prepared for the negotiation by learning as

06/15/2016

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How to Get Promoted After Less Than a Year on the Job

If you want a promotion after less than 12 months on the job, you’ll need to show it’s a more

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